Pizza Hut Home Deliveries

, Dubai
600 569999.

Details
Overall 4.0
Food 4.8
Service 2.8
Atmosphere 4.0
Value 4.5

your comments review this restaurant

VERY BAD AND HORRIFYING HOME DELIVERY SERVICE

YESTERDAY WE PLACED ON LINE ORDER AT 4PM TO BE DELIVERED AT 6 PM

WE WERE FASTING AND HAD GUESTS FOR IFTAR--WAITING AND IN THE END NO PIZZA

ON CALLING WE WERE GIVEN STUPID EXCUSES

CONCERNED PEOPLE WERE UNPOLITE AND RUDE

ALL OF THEM SHOULD BE PUNISHED FOR HARRASSING US

WE SPEND ALL THE TIME CALLING THEM--AND IN THE END WE WERE LEFT WITHOUT FOOD AFTER FASTING AND EMBARASMENT WITH OUR GUESTS

WHAT ABOUT US--??? WHAT WILL U DO//----JUST TELL SORRY????

ORDER NO--6249448--ABUDHABI
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DR IRFANA KARJIKAR - View all reviews by this user
Overall rating 1 stars
Food 1 | Service 0 | Atmosphere 2 | Value for money 2
Thursday, July 09, 2015

WORST SERVICE EVER HAD WITH PIZZA HUT!

Ordered at 10:36pm and the guy came at 11:47 !

Why can't you guys learn from DOMINOS! Best service and their taste is awesome! If the delivery is not made in time then the pizzas must be given free!

Requesting pizza hut to improve their delivery strategy, else they might shutdown the home delivery system forever!
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RAJEEV GOPAL
Overall rating 1 stars
Food 2 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, June 13, 2015

I feel that Pizza Hut is the best place to go out dining with friends alone ...... I jus luv it !!!!
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Angeline
Overall rating 10 stars
Food 10 | Service 10 | Atmosphere 9 | Value for money 10
Thursday, April 16, 2015

I have ordered pizza hut by the phone, it has been an hour and half and I didn't receive it yet. ..I called back twice. the last time was 15 minutes ago and they told me that am going to get it in five minutes and still waiting.... One of the worst experiences that I have faced iwith dubai restaurants.
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inas - View all reviews by this user
Overall rating 5 stars
Food 6 | Service 0 | Atmosphere 6 | Value for money 7
Sunday, August 24, 2014

most weird and pathetic home delivery service of the world
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Ahmad Farooq
Overall rating 1 stars
Food 1 | Service 1 | Atmosphere 1 | Value for money 1
Saturday, August 23, 2014

Complained about a late delivery more than 1:30 hour, even food have arrived cold and salad is spoiled

Also about the follow up service, called for twice, and committed to follow back with a call and more 20 mins with no call back

If this is the services of Pizza Hut , will be reported to municipality, seriously, and great for an international company who many spend on first time ordering . And will be last time.
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Loai alshaikh - View all reviews by this user
Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Saturday, May 17, 2014

Pizza hut delivered piza to me after 1.5 hours! The pizza was ice cold. I had to return the pizza
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Alexander
Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Monday, March 31, 2014

DELIVERY SERVICE VERY POOR.... I SAW MANY COMPLAINTS AND THEY NEVER CHANGED... MY OFFICE IS IN AL QUOZ AND THE PIZZA WILL BE FROM OASIS MALL ONLY. DO THEY KNOW THE MEANING OF GOOD SERVICE... THEY DONT CARE ABOUT THE COMPLAINTS THEY ARE RECEIVING.. JUST HOPE IMMEDIATE ACTION WILL BE DONE TO THEM.. BY THE WAY I ORDERED 11;45AM AND ITS 1:45 PM AND STILL NOT HERE...
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JUDY V
Overall rating 3 stars
Food 5 | Service 0 | Atmosphere 3 | Value for money 3
Monday, March 31, 2014

Worst delivery....first no one picks up your phone. You need to attempt at least 4-5 time. I placed an order at 9:00 pm its now 10:20 pm and i am still waiting for my order. If i read the above comments earlier i would have not place ordered.
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Usman Siddiqui
Overall rating 4 stars
Food 7 | Service 0 | Atmosphere 3 | Value for money 5
Saturday, March 29, 2014

I am a regular customer of Pizza Hut. Today I placed my order @23:35 and as their SOP operator told me that i will received my order within 40 minute . I called to follow up for my order @12:30 am and operator told me that within 5 minute i will receive my order but again when i called to follow up my order @12:50 am and spoke with duty manager. But the answer (We have lots of order so it will take time) that I got from from duty manager really was shocking and i felt that I was talking to new comer who do not know how to give proper answer to loyal customer. At last after 1 hr 35 minute I had to cancel my order and really I felt cheated.

At last after this I decided that in future I will never place any order to Pizza Hut as they provide wrong information to the customer and their senior staff do not know how to speak with customer. Sorry but its reality.
Comment on this reader review

Nitin Chauhan
Overall rating 0 stars
Food 0 | Service 0 | Atmosphere 0 | Value for money 0
Friday, March 21, 2014


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