Coco's

, Dubai
+971 4 332 6333.

Details
Overall 3.0
Food 7.0
Service 0.0
Atmosphere 0.0
Value 5.0

your comments review this restaurant

Never in our 28 years have we ever experienced such an INSULTING treatment.

Last night my husband and I went to Coco's JBR and, I being a celiac sufferer must eat gluten-free as a dietary requirement. I ordered the burger, but a simple request of no (bread) bun just the patty and salad was refused.

We were puzzled as even Burger King and Hardees comply to this request with a smile but the supervisor came out with a sullen face, and rudely said, no we can't do that, "the other guests will see"

It was 10pm and the restaurant was almost empty.

We asked to speak to the manager and were given a number, and several rings later - no answer.

Coco's - We will never eat in your restaurant again. And we will make sure our friends never do either and keep passing the word around.
Comment on this reader review

Anood Mukri
Overall rating 3 stars
Food 7 | Service 0 | Atmosphere 0 | Value for money 5
Wednesday, April 25, 2012

it was rely a very bad experience for me and for my family

Time & date 15:15 PM 24/02/2012

Location : cocos restaurant in JBR – Dubai

Number of sufferers: 5

Details : on Fridays / week end people usually go out for change & for enjoyment .

Our bad luck lead us to cocos restaurant to have lunch

First look to your restaurant menu we observe that variety of food is good and met with all my family member desire

At 15: 35 waiter come to our table and ask for our order , in addition to our order we order 1 salad . three complimentary soup and 1 soup from the menu

At 15:55 1 salad served with fork and three soup out of four ordered but no spoon served / provided at our table

At 16:05 two spoon only served

After asking three waiters finely 3rd spoon served

Now main dishes served but still the soup no. 4 not served

At 16: 20 thank good the soup finally served but we reject it as logically all restaurant in the world served the soup before main dish not after , and we ask the waiter to remove it from our bill / a/c .

At 16:45 bill submitted demanding payment of AED 436.00 Which include the soup never served

in addition to the bad service the restaurant charge us unfairly AED 12.00 for something we did not eat .

that what force me to lodge a complaint .

the end of our suffering you can ask the restaurant incharge

result : cocos restaurant spoil our day .

thank for reading this e-mail no thank for the bad service & experience

check: 15363 table : 41
Comment on this reader review

Nouriddin Rehani
Overall rating 4 stars
Food 7 | Service 0 | Atmosphere 5 | Value for money 5
Sunday, February 26, 2012

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