The Irish Village

I am an Irish expat living in Dubai, took my parents to the Irish village yesterday evening for food and drinks as I have always loved it there.. What a big mistake it was...

The barman that served us was so blunt and it was so obvious that he wasn't happy working there, I actually said it to him as he couldn't even manage a smile.

We ordered our food, I sent back the chicken risotto along with my husbands pork chops which were very undercooked and he asked for them well done!!! It just was terrible , my parents were not impressed.. The manager came out and apologized and offered something else but I couldn't eat anything after this, she offered complimentary drinks or desserts, we had the desserts but they weren't great either. I will never eat the food in the irish village again!!
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Overall rating
Food 0 | Service 2 | Atmosphere 7 | Value for money 1
Tuesday, March 01, 2011

AWFUL!!!
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Overall rating
Food 1 | Service 0 | Atmosphere 1 | Value for money 0
Saturday, July 17, 2010

I completely agree about the service levels. Someone has given them a wrong perception I believe. They think that they are doing a favor on the world by serving drinks and not too bad food on those uncomfortable benches
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Puneet Mithra - View all reviews by this user
Overall rating
Food 6 | Service 0 | Atmosphere 8 | Value for money 2
Tuesday, December 01, 2009

well after defending the place to my invited guests that although the service is not ideal, the 'outdoor' family ambience is worth the effort, I was then disappointed to find that they had in fact added an extra 30aed drink to our bill in error, but then went to great lengths to dispute our claim... to the extent of offering video footage of our orders!!!!

it was disappointing to have been challenged in this way after 6 adults and child being charged 8 drinks. having mentioned the extra drink to the server, who then involved her supervisor, who then involved the manager about the situation (some 30 minutes later after requesting the bill) only to be debated at each point along the way.... and threatened with video footage of MY error!

as i was in no mood to debate with the staff after such a relaxing evening (with the traditional slow service) any further and simply wanted the bill (but with no tip) to take my child home, i noted my disappointment to the manager who could only continue her back chat to me... a paying guest... in a sarcastic tone.

so for the subsequent treatment by the staff over the cost of 30aed drink, the irish village will no longer receive my patronage, or that of my guests (especially so after my guests was dubious about the irish village from online reviews he had made) from this date forward. i wish them all the success they now deserve

suggest the Belgian Bar at the Crowne Plaza as an alternative
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Robert Baker
Overall rating
Food 7 | Service 0 | Atmosphere 8 | Value for money 0
Friday, March 27, 2009